Refund policy
Return & Refund Policy
At BuffaloBison Market, your satisfaction matters. If you're not happy with your purchase or your item arrives damaged, we offer a straightforward refund process.
Returns
We accept returns if:
- You are not satisfied, or
- The item arrives damaged
Return Conditions
- Returns must be requested within 14 days of delivery
- Items must be in original condition (unused and unworn)
Damaged Items
If your item arrives damaged:
- Contact us immediately at bbisonsaga88@gmail.com with photos
- We will issue a full refund
Refunds
- Once your return is received and inspected, you will receive a full refund
- Refunds are issued to your original payment method
- Processing time: 3–7 business days
Return Shipping
- Customers are responsible for return shipping
- If the item is damaged or incorrect, return shipping will be covered
Return Address
236-2300 13 St North
Lethbridge, Alberta
T1H 4E8
Canada
Contact Us
For all return requests or questions:
📧 bbisonsaga88@gmail.com